Privacy policy

Who we are

osakacharterbus.com is operated by MIA Co., Ltd. (OlaChill), Osaka, Japan. We handle personal information in accordance with Japan’s Act on the Protection of Personal Information.

What we collect

When you request a quote or booking we collect your name, email address, phone or WhatsApp number, company name, country and the trip details you provide (dates, locations, group size, luggage and notes).

We do not collect payment card details on this website.

How we use it

To prepare your quotation, arrange vehicles and drivers, contact you about your trip, send invoices and meet our legal and accounting obligations. We do not sell personal information.

Who we share it with

The licensed bus or hire-car operator that runs your trip, our booking systems shared with Tokyo Charter Bus and OlaChill, and our email provider. Each receives only what is needed for your request.

Retention and your rights

We keep booking records for as long as required for accounting purposes. You may ask us to disclose, correct or delete your personal information by emailing hello@osakacharterbus.com.